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Order, pay and seat yourself without talking to anyone. This is common nowadays quick service and fast casual restaurants, and now Americans are catching on by using self-service kiosks.
POS are electronic ordering systems that provide a touch screen menu for guests. It integrates directly with your point-of-sale software, making order processing extremely easy. For example; the restaurant chain started to modernize their customer experience by releasing Panera, a self-service kiosk featuring online payment, customized ordering, links to the loyalty program, and more. This year their CEO plans to replace all cashiers with touch screen Quick Service POS Software in Puerto Rico.
While there are reasons economically that make this a good change, we’ll focus on the benefits that a touch screen POS Software in Puerto Rico can bring to a restaurant.
- Increase Revenue– Some restaurants claim to experience anywhere from 10 to 30% increase in revenue when implementing self-service pos. This happens because every customer receives suggested up sells during the ordering process. They can also receive lists of the best menu items first, as well as any specials.
- Increase of Accuracy– Guests feel like orders are more accurate because they are directly involved in ordering, and that perception can help improve a Restaurant POS Software in Puerto Rico overall customer service.
- Eliminate Long Lines– A set can help speed up the check out process by offering guests multiple places to order.
- Reduce Labor Costs– Since pos software replace cashiers, this helps to reduce labor costs.
- Focus on Expediting– Employees can spend their focus on creating and expediting the food. This can also increase the output of food delivered.
- Showcase Promotions– Guests can view the newest menu item, special prices/discounts, as well as participate in a customer loyalty program.
Whether you’re a small restaurant or part of a chain, a self-service POS Software may be the answer to increased revenue, accuracy, reduced labor and other benefits.