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Nowadays, there are few responses from job seekers who are not happy with the hiring process of a company in which they appeared for an interview.
Such responses are often received when recruiters do not pay attention to the Candidate Experience. It does not matter if you hire the job applicant or not, treating him well and providing him with a positive experience is something that every Chatbot enable Recruitment Software in Saudi Arabia and human resources manager must do.
Candidate Experience has become an exhortation in the current recruiting landscape. The way you treat candidates says a lot about the company, its reputation, and the hiring process. 83% of job seekers say that a negative interview experience can change their opinion about a role or company they once liked, while 87% of the talents say that a positive interview can change their opinion about a role or company that once doubted. The ability of a company to successfully attract, hire and retain the best talent depends entirely on the thoughtful approach to managing its hiring process with the help of Chatbot enable HR Software in Saudi Arabia.
Here are some suggestions that can be used to improve the candidate’s experience.
Shorten the hiring cycle:
60% of job seekers have abandoned an application process in the middle due to its length or complexity. A long and complex application process can be a detour for candidates. They may lose the enthusiasm to work in an organization that makes them wait a long time to hear about a job. In any case, the best candidates have countless opportunities. Either they will not wait long to receive news from the recruiter or they will lose interest in the opportunity.
Make the job application process fast, simple and make sure that job seekers hear it frequently.
Make the job description clear and precise:
64% of candidates state that job description offered by companies are unclear, while 72% of HR managers say they provide well-defined descriptions. Is not this contradictory?
Both perceive job descriptions differently, and that is the main reason for the discrepancy in their thinking. A candidate may want to understand the role of work, whereas a recruiter may feel important when mentioning the skills required for filling the vacant position. Recruiters are encouraged to create job descriptions so that candidates can easily understand them and clarify the role of the job.
Do not delay in responding to candidates:
80% of applicants admit that they would be discouraged to consider other relevant job offers in a company that did not notify them about their application status. However, they would be 3.5 times more likely to re-apply for a company if they were notified.
Uncertainty in the hiring process leads to a poor candidate experience. Even if a candidate is not the right person you are looking for, do not hesitate to give their opinion or tell about the rejection of their profile.
Keeping in touch is the key solution to this problem. Communicate with the candidates and let them know the actual status of your request, at each step.
Leave a lasting impression:
As most candidates go through online reviews before appearing for an interview, make sure candidates give good grades to your company in online job portals.
When a job applicant receives little experience in an organization, they are more likely to share the same with their friends and family, and some even post reviews in online portals. The poor qualifications of candidates can be detrimental to the reputation of a company.
Make an extra effort to keep them happy, informed and leave a positive impact.
Chatbots appear as business intelligence, artificial intelligence, and message technology became the latest form of accessible technology. With our altering communication patterns, they now find a great application in customer service and human resource management.
Chatbot enables HRMS Software in Saudi Arabia knows that the hiring process is stressful for both the recruiter and the job seeker. However, by providing a positive experience, you can expect more respect and commitment from the candidates and much more chance of recommending other talents to your organization.
Here is the list of features which you can get by using PeopleQlik:
- PeopleQlik Core
- Core HR Software – HRMS
- Cloud Payroll Management Software
- Employee Self Services
- HR Analytics Software
- Corporate Wellness Platform
- Talent Management Software
- Recruitment Management Software
- Applicant Management
- New Hire on Board
- Succession Planning