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The key difference between big data analysis and BI is that the first has predictive capabilities, while the second has traditionally been based on providing historical data analysis, “according to Data diversity. Companies can use BI Consulting Services in Saudi Arabia and analysis to better understand their clients, predict their behaviors, needs and desires, and ultimately improve the customer experience. This can be achieved by addressing business objectives or problems and identifying data that can help you answer questions about those issues. Once data is manipulated, cleaned, preprocessed and executed through algorithms, data scientists gain insights that address business objectives and, ultimately, improve the customer experience. “Customer preferences change constantly, and data analysis provides a reliable tool to collect and process this information about consumer behavior and purchasing habits,” according to Data Science Central. “This is done through the use of predictive models, such as audience segmentation, which can monitor the purchasing habits of its customers to separate old customers from new and recurring customers from single customers, among others”.
How the solution as a service helps companies improve the customer experience
Managing the inherent responsibilities of managing business intelligence and managing data analysis projects can be a huge undertaking for a company, especially for small businesses that want to improve the customer experience. Fortunately, there is no need to handle an overwhelming project of data analysis on your own. Bilytica providing Big data Analytics Solutions in Saudi Arabia, for small and large Companies to provide best BI solutions. Our analysts work closely with the company’s stakeholders to address the objectives and needs of the users. They then work to identify relevant data and use their business acumen to identify relationships and patterns within the data. The ideas our BI Consultant bring together will enable business leaders to make better, smarter decisions and, ultimately, improve the customer experience.
