Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

You Will Learn

• Common symptoms of broken business/IT working relationships
• Why treating symptoms alone fails to fix the problems
• How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
• The critical elements of successful working relationships
• The process and activities of COA
• Tips and techniques to improve organizational alignment in your environment

Geared To

• Business and IT executives and leaders
• Everyone in IT who works with business organizations
• Everyone in business who works with IT organizations